Consent to cookie use
How we use your information
Countwise is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Countwise may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This privacy notice was last updated on 19th October 2012.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
The table below explains the cookies we use and why.
Cookies on our website
Cookies set by us:
- to allow users to log in to the web site
- to check that cookies can be set and therefore determine whether a user is able to log in
- to store a reference to form data that is stored on the web server
With the exception of the "CookiesAccepted" cookie which persists for 1 year, the other cookies are set to expire as soon as you exit your browser. You can restrict or block cookies set by this site but this may limit your use of some functionality, such as filling in forms and logging into the site. Most things you do on our site will still be possible even with cookies disabled.
Third party cookies:
This site uses Google Analytics to gather information about how you use our site. Google sets cookies so we can see which pages people have landed on and how they have navigated through the site. For full details see Cookies & Google Analytics. This data enables us to understand:
- which pages people visit on the site
- which internet browsers are being used
- what is popular
- which interactive tools are used
To opt out of being tracked by Google Analytics across all websites visit Google Analytics Opt-out.
These cookies are set by YouTube when you visit any of our pages which include an embedded video. YouTube cookies are used to provide web analytics in terms of the number of times a video has been watched and/or shared. For further information, read Privacy at YouTube.
Links to other websites
Our website may contain links to other websites of interest. For example, links to social media sites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We may use clear GIFs (also known as pixel tags, single pixel GIFs, web beacons or action tags). Clear GIFs can let us know which HTML-based emails have been opened by recipients and can help us better manage our e-mail newsletters. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. Unlike cookies, clear GIFs are not stored on a user's computer hard drive. We do not link the information gathered by clear GIFs to users' personally identifiable information.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, if you change your mind at any time, please contact us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please contact us.
You have the right to ask in writing for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.